Delivery

Shipping & Delivery

Every Morpho piece travels from our Belgian warehouse to your door with the same care that went into making it. We partner with specialist art-and-antique logistics providers to ensure safe, handled delivery at every price point.

Standard Delivery

Available throughout Belgium, the Netherlands, Luxembourg, Germany, and France. Items are delivered to your ground-floor door within 4–6 weeks of order confirmation. Tracking included.

From €95 · 4–6 weeks

White-Glove Delivery

Two-person team delivers to any room of choice, unpacks and assembles the piece, and removes all packaging. Pre-delivery call included. Available across the EU and UK.

From €295 · 4–8 weeks

International Freight

Custom freight solutions for destinations outside the EU, including the US, Middle East, and Asia Pacific. Full door-to-door service with customs clearance and insurance. Quoted individually.

Quoted individually · 6–12 weeks

Returns & Exchanges

Standard Items

Items from the standard collection may be returned within 30 days of delivery in original, undamaged condition. A return collection fee applies. Refunds are processed within 10 business days of collection.

Custom & Bespoke Items

Custom commissions and bespoke orders are non-refundable once production has commenced. We encourage clients to confirm all material and dimension choices with our design team before order confirmation.

Assistance

Delivery Questions

How is my order packaged?

All furniture is wrapped in protective felt blankets, custom timber frames, and double-walled cardboard. Ceramic pieces are individually bubble-wrapped and nested in rigid foam inserts. Every package is inspected before dispatch.

Can I track my delivery?

Yes. You will receive a tracking link by email as soon as your order leaves our warehouse. White-glove deliveries include a direct contact number for the delivery team.

What if my piece arrives damaged?

Please photograph any damage before signing for the delivery. Contact us within 48 hours and we will arrange collection and replacement at no cost. We do not ask customers to return damaged items at their own expense.

Do you deliver internationally?

We ship throughout the EU and to selected destinations worldwide. International freight is quoted individually based on destination, item dimensions, and the service level required. Contact us for a personalised quote.

Need More Information?

Our logistics team is available to discuss specific requirements, including high-value international shipments and installation projects.